Frequently Asked Questions
Jargon Busting Answers

General Questions

How does the whole process work?
  • 1. Get in touch with us and tells us what you require
  • 2. We will assess your situation and provide recommendations
  • 3. You can then choose packages which match your budget
  • 4. We will draft a design and discuss it with you
  • 5. When both sides are happy with the draft, we will develop the final product
  • 6. Assessment of the final product and final amendments
When do I require to pay for services provided by Isle Cre8?
For web design, development and advertising projects – we require a deposit equal to 50% of the estimated fee.

For promotional print (business cards, flyers, posters etc.) we require the payment in full before we make an order.

For any questions regarding payments, please get in touch with us.

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Can I meet the Isle Cre8 team before I choose to purchase a service?
Definitely, and we highly recommend it! We believe it’s very beneficial to both sides if the client and designer discuss the project in person before any work starts.

You can visit us for a cup of coffee and biscuits in our brand new Shanklin office:

Book a Consultation

What kind of businesses do Isle Cre8 work with?
We have worked with trampoline parks, handymen, gyms, photographers, game shops, barbers, radios, accountants, tree surgeons, computer shops and more…

Regardless of whether you’re just starting up or are a large business – we can help to improve your online customer experience, marketing, advertising and all other digital media.

Websites:

How long does it take to create a website?
Each website developed by Isle Cre8 is specifically tailored to the client’s needs, what comes with that is a different time frame for every piece of work we do.

Simple websites can take just a week to launch from our meeting, however more complex websites can take several weeks.

We advise you get in touch with us:

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Please describe exactly what you need, we can provide a much more accurate response with the most information about your plans.

Can I make any changes to my website without additional cost?
Unless otherwise specified beforehand, each website developed by IsleCre8 does not come with changes.

For a small fee of £60 per year we offer 2 hours of small changes. This includes changing pre-supplied images and content on your website. All other changes will be charged at £30/h with a minimum order of 1 hour.

What is the average cost of a website?
It’s difficult to quote an average price as each website is different, with an enormous range of factors to consider.

A simple, 5 page website, could cost you around £250 + Web Hosting.

More complex sites will have a bespoke price upon inspection of requirements.

We advise you visit our pricing page or get in touch with us directly:

Prices

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If I get a website with Isle Cre8, do I have to worry about additional costs?
All quotes for our websites will come with the following included:
  • Domain Name (www.yourbusiness.co.uk)
  • Hosting for the first year (£50 a year for the following years*)
  • Basic SEO services (Search Engine Optimisation)
  • Mobile Responsive Design (Your website will adjust to the user’s screen size)
We will never try to hide costs from you, the only time you may be required to pay additional funds is if you would like to add anything to your website that was not initially specified.

What do you mean by ‘mobile responsive websites’?
Over 50% of people will visit your website on their mobile phones, which means smaller screens.

Mobile responsive websites will adjust their content according to the screen size that users view it on.

We believe this is very important in the current market, all websites developed by Isle Cre8 are Mobile Repsonsive.

What is hosting and why do I need it?
Without ‘hosting’ other people will not be able to see your website!

Web hosting services work by storing websites in very powerful computers connected to vast networks.

When someone types in your web address (www.yourbusiness.co.uk) on their browser, a request will be sent to the server that’s holding your website, the server then posts the website back to the user for them to view it.

Maintenance, equipment and running costs of those huge servers is costly – and that’s why you have to pay for hosting.

Isle Cre8 will include the first year of hosting on certain packages within the initial cost of your website.

We will then charge you £50* per calendar year in the future.

*Please note that hosting package prices vary between the type of website, all detials can be found here. Please also note that if your website receives a lot of traffic, you will be required to upgrade your hosting package to ensure your website continues to function correctly.

What is SEO and why do I need it?
Imagine you designed and printed some business cards, if you don’t hand them out – no one will know about you!

The same thing happens with websites, if people can’t find them on Google, they become almost useless.

SEO stands for Search Engine Optimisation, Google will display pages that it thinks are most relevant to the user’s search.

The trick is to make your website appear as relevant to as many searches as possible – which automatically increases your target audience.

All websites developed by Isle Cre8 come with basic SEO – if you would like more extensive services, please get in touch with us and discuss your options.

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Other Services

Do you provide business cards and flyers?
Absolutely, we can design and print them for you.

Isle Cre8 offer any form of promotional print in different sizes:

  • Business Cards
  • Flyers
  • Posters
  • Invoices & Letterheads
  • Compliment Slips
Please view our pricing here:

Click For Promotional Print Prices

I would like to send out a newsletter via email, can you do that?
We can design and send out emails and newsletters to your clients, however we will not be able to provide you with email lists.

We also recommend, if you haven’t already, that you get a professional looking email:

Instead of having yourbusiness@gmail.com we believe it looks a lot more professional to have info@yourbusiness.co.uk

Click For Email Hosting

Click For Email Campaigns

Do you offer any packages for new businesses?
Yes, our starter package includes the following:

  • Bespoke Logo Design
  • Bespoke Website Design and Hosting for a Year
  • 5 Business Email Accounts (info@yourdomain.co.uk)
  • 500 Double Sided Business Cards
  • 1000 Flyers
  • 10 A3 Posters
All of the above will cost you just £600.

Advertising

I am a new business, can Isle Cre8 help to promote my services?
Yes and at a very affordable price! Isle Cre8 provide advertising packages across various mediums.

We can place your business on our directory, promote you on social or big screen media and design/supply promotional goods.

For the full range of options

Click for Advertising

I never used Social Media before, can you help me?
In the current market, Social Media is extremely important with over 1 Billion people using it on a daily basis.

If you are looking to further advertise your business, social media accounts on Facebook and Twitter are highly recommended.

Isle Cre8 can manage those for you and design special advertising campaigns to increase your target audience.

Click for Social Media Management